The delivery service was good. The quality of the product is good and it was easy to fit by removing the adjustable windscreen, screwing on the support using 2Nr existing screws and replacing the windscreen. Took a total of 15 minutes max. I use it in conjunction with an existing 'Ultimate Addons' phone holder and case which I had from my previous scooter. My only criticism is that, although made from metal, it is quite flexible and tends to cause the phone to bounce around when riding especially when on some of the terrible road surfaces we have in the UK which prevents me giving 5 stars. However, it does the job and was as advertised. A good solution and means that you do not have to drill or cut the plastic covers on the bike.